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Charting Success at Centena Group

Glen D'Souza, Head of IT and Executive Board Member at Centena Group, a visionary leader spearheading transformative initiatives in the realm of technology and beyond. Glen embodies the spirit of progress, driving transformative change and inspiring those around him. With a steadfast commitment to innovation and over two decades of experience, Glen is committed to shaping the future of technology at Centena Group, propelling the organization towards unparalleled success.

Consistency doesn’t mean never making mistakes, it means never giving up.

Glen D'Souza

Professional Journey

With over two decades of experience, Glen has held diverse roles in IT, starting as an IT Trainer at BPCL-India, then moving on to Bahrain as an IT Support Specialist at P. Haridas before becoming an IT Consultant at Almasa IT Distribution, where he played a pivotal role in software development, client support, and implementation. Glen holds a Diploma in Business Studies & Honors in Computer Management from BITS and a bachelor’s degree in Physics and Computer Science from Mumbai University. He is also an active member of ISACA (Information Systems Audit and Control Association).

Glen's leadership has been pivotal in driving innovation and digital transformation within the organization, shaping Centena Group's technological trajectory and ensuring its competitive edge in today's digital era.

Professional Triumphs

With over two decades of experience, Glen has held diverse roles in IT, starting as an IT Trainer at BPCL-India, then moving on to Bahrain as an IT Support Specialist at P. Haridas before becoming an IT Consultant at Almasa IT Distribution, where he played a pivotal role in software development, client support, and implementation. Glen holds a Diploma in Business Studies & Honors in Computer Management from BITS and a bachelor’s degree in Physics and Computer Science from Mumbai University. He is also an active member of ISACA (Information Systems Audit and Control Association).

Glen's leadership has been pivotal in driving innovation and digital transformation within the organization, shaping Centena Group's technological trajectory and ensuring its competitive edge in today's digital era.

In Conversation with Glen D'Souza

I believe that as leaders of Centena Group, we are deeply rooted in inclusivity and development, focusing on creating opportunities for all. We ensure that we provide the right intent, guidance, and resources, empowering all Centenians to make decisions within the leader’s intent.

Learning to accept people/situations for what they are, and not what I want or expect them to be, has been my biggest learning. Working with the team to find the most efficient way of doing things. If one decides to do something, commit to it; if you don’t want to commit, don’t do it. Take one step at a time and pay attention to detail. Over the years, these points have helped me to improve and learn new things.

As an IT Head, it is essential to understand the Business and go beyond the technical aspects to understand the business impact of IT decisions. Align technology strategies with business goals. Encourage creativity and innovation within teams. Create an environment where new ideas are valued and explored. Be a mentor to others and seek mentorship for yourself. Learning from experienced leaders can accelerate your growth.

Resilience is crucial; it is essential to learn from mistakes, recover, and adapt to changes. Lean on your support system, rely on your team, colleagues, and sometimes friends and family for support and advice. Problem-solving skills are necessary; analyze the situation logically to find actionable solutions. Every problem has a solution that requires solving.

We ensure the implementation of policies that enforce sustainable practices and establish governance to monitor and guide sustainability efforts. I encourage innovative solutions that drive sustainability, such as renewable energy, efficient processes, and sustainable materials. Prioritize actions that ensure the longevity and health of resources and ecosystems for future generations.

Ideally, one should strive to align short-term goals with the long-term strategy. This ensures that immediate actions contribute to the overarching objectives and vision. The key is to find a balance where short-term achievements do not compromise long-term success and where long-term planning informs and guides short-term actions. This integrated approach helps build a resilient and adaptable organization or individual path prepared for both current demands and future challenges.

We lead by example; the team looks at us as their mentor. The team feels motivated when leaders can show them clear goals, support their professional development, and recognize their achievements.